Billing

Tiers

Tier	Price	AI Chat / seat	AI Autofill / seat	AI Review / seat
DEMO	Free, 365 days	5	2	2
SOLO	$29/seat/mo	10	5	5
Firm Starter	$59/seat/mo	10	25	5
Firm Pro	$99/seat/mo	25	30	7
Firm Custom	Talk to sales	25+	30+	7+
Firm Enterprise	Talk to sales	unmetered	unmetered	unmetered

Billing cycle

Subscriptions auto-renew on the 1st of each month at 00:05 UTC. The first charge on a new subscription runs on the 1st of the month following sign-up — the initial partial month is free.

Mid-cycle tier changes are prorated. Adding seats mid-cycle is prorated to the remaining days in the cycle.

AI overage

Each AI feature has a per-run overage rate that kicks in once a member exhausts their quota for the month:

AI Chat — $0.30–$0.65/run depending on tier
AI Autofill — $4.00/run
AI Review — $8.00–$10.00/run
Mandamus Generation — $79.00/run

Overage is billed alongside the next monthly invoice. Demo orgs are hard-capped — no overage charges.

Dunning

If a card charge fails, Fola retries every 72 hours up to three times. After three failed retries the subscription flips to PAST_DUE:

Day 14 overdue — AI features are suspended; form-filling continues
Day 30 overdue — full account access suspended
Day 60 overdue — subscription terminated; data export window begins

Update your card any time at Settings → Billing → Payment method and Fola will retry the charge on the next sweep.

Refunds

By default no refunds for partial months or unused AI quota. If you hit a billing error (duplicate charge, prorated math error, tier change confusion), open a support thread and we’ll fix it directly.

Currency

USD only as of this writing. Other currencies on request for enterprise contracts.